世界粮食计划署驻华代表处招聘IT运维助理

发布于 13 June 2016

Location: Beijing, China
Application Deadline: 26-June-2016 (Midnight Beijing, China)
Type of Contract: Service Contract
Post Level: SC-5
Starting Date: 01-August-2016

Languages Required: English, Chinese

Duration of Initial Contract: One year initially

Expected Duration of Assignment: One year, renewable on an annual basis upon satisfactory performance & availability of funds

Background Information – WFP

The World Food Programme (WFP) is the largest humanitarian agency fighting hunger worldwide. Since 1961, WFP has pursued a vision of the world in which every man, woman and child has access at all times to the food needed to lead an active and healthy life. On average, WFP reaches more than 80 million people with food assistance in 75 countries each year. WFP was invited by the Chinese Government to begin joint humanitarian and development activities in 1979, when more than 1 in every 3 people in China were hungry.

Duties and Responsibilities
Under the general guidance of the Director of WFP China Office, the IT Operations Assistant will perform the following key responsibilities;

1. Carry out system and hardware maintenance tasks, such as running specialised network monitoring and system protection, to ensure technology is running effectively.

2. Monitor technology reliability, identify user needs, analyse data and produce accurate reports in order to recommend IT solutions to support informative decision-making.

3. Resolve queries independently, escalating if required, to ensure that standard IT questions are answered and accurate information is provided to staff.

4. Provide standard technical training to end users of commonly used technology and systems, in order to assist WFP staff in conducting their work.

5. Provide guidance and training to junior colleagues in the delivery of IT support services to support the capability building of staff.

6. Support the co-ordination of new application implementation in order to provide WFP staff with the tools they need to perform effectively.

7. Draft standard material such as end-user and technical documentation to ensure staff have access to required information about IT services and products.

8. Implement improvements to methods and processes within the IT division in order to support the continuous improvement of IT services provided.

9. Coordinate installation and maintenance of telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures.

10. Coordinate a team of IT staff to ensure individual and team objectives are met in compliance with all relevant regulations and policies.

11. Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.

12. Provide remote ICT backup support to DPRK country office, with occasional support missions to Pyongyang.

13. Perform other duties as and when required.

Qualifications and Experience:

Education: University Degree in Computer Science with relevant certifications in hardware and software management and application.

Experience and skills: Minimum 3 years of relevant working experience, including network administration, support to management of hardware and software platforms, telecommunications facilities; Knowledge of Windows-based packages/applications; Knowledge of systems and processes within the United Nations would be desirable.

Additional Information:
Applications received after the closing date will not be considered.

Only those candidates that are short-listed for interviews will be notified.

Your application will be screened based on the information provided in your profile. We strongly recommend that you ensure that the information is accurate and complete including employment record, academic qualifications and language skills.

All female and male candidates are equally encouraged to apply for this position which is open for Chinese nationals only.

To apply please send us the Personal History Form (P11) no later than 26 June 2016:

E-Mail: wfpchinahr@outlook.com with Subject"HR-IT Operations Assistant-Ms/Mr. ***”
Or mail: HR Unit, World Food Programme China office, UN Building, No.2 Liang Ma He Nan Lu, Beijing, 100600

Download Personal History Form(P11)